How Can We Help You?

Our suite of services encompasses a broad range of solutions designed to be tailored to your individual needs.

Nearshore Call Center Solution Providers

There's still nothing better than 1 on 1 live voice interaction for customer satisfaction. We offer teams of highly skilled & trained agents ready to take inbound & outbound projects per your needs.
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Business Process Outsourcing (BPO)

We offer full service back office support for Data Capturing, Data Conversion, Data Cleansing and Data Entry projects. Outsourcing your data management needs on a day-to-day basis.
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Turn-Key Agent Workforce Program

They're YOUR employees... We just hire, train, manage, and provide the infrastructure for them in Mexico. Take all the legal, operational, and financial headaches out of your outsourcing!
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Welcome to Customer Engagement Services

About us

Customer Engagement Services, LLC (CES) is a Nearshore Business Process Outsourcing (BPO) and Call Center Services Organization headquartered in Phoenix, Arizona, with offices in Mexico. We aim to help you establish a high performance yet cost effective Nearshore BPO & Call Center Solutions. CES is an established boutique service provider that works with each client to design a customized solution that best fits the clients’ needs.

Who We Are...

We're a Global Business Outsourcing Organization That Assists Companies with Live Voice Support (inbound & outbound), Data Entry Services, and Back Office, & Digital Support.

Our Mission...

Give the Best & World-Class Service to Consistently Achieve or Exceed Service Level Delivery Agreed Upon With Our Client Partners, Using Industry Standards as Reference.

Our Vision...

To Embrace Our Role as Partner with Our Current and Future Clients, Cultivating Our Commitment to Deliver Solutions in Identified Areas of Opportunity to Best Overcome Your Challenges.

Our Values...

Some of Our Most Treasured Values Include Accountability, Responsibility, Honesty, Respect, Integrity, Collaboration, Leadership, and Consistency.

 Some Of The Type Of Clients We Work With…

Customer Engagement Services - How We Operate
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